My name is Kate Buckland and I've been working at Uniconsults for 4 years as a receptionist. What I particularly like about this job is the fact that I can act as a real shop window for the company. I receive all the calls and dispatch them. This allows me to get to know our customers and their needs.

Uniconsults takes great care to ensure that all employees, whether operational or non-operational, can feel invested in the company's brand image.

In my job, I make sure that I'm always welcoming, smiling and looking out for customer satisfaction.

The atmosphere at Uniconsults helps me a lot in the way I carry out my work for customers, because we're a close-knit, professional team, where discussion, feedback and everyone's opinion are particularly sought after.

Compared with my previous jobs, I feel very much part of the corporate culture and able to be a facilitator for our customers, who are our future. Every day I go to work thinking first and foremost about the fruitful and happy exchanges I'm going to have, and I do my best to make the day enjoyable.

It's a rewarding job, and I hope to be part of the team for a long time to come!